Shipping & Delivery Policy

Effective Date: 08/10/2027
Last Updated: 18/08/2025

At DPS Digital Marketing Agency, we provide both digital marketing services and e-commerce products. This Shipping & Delivery Policy explains how we deliver our services and products to clients and customers.

1. Service Delivery (Digital Marketing Services)

All digital marketing services (SEO, social media management, paid ads, content creation, etc.) are delivered electronically through email, project dashboards, or client portals.
No physical shipment is involved for services.
Service timelines and deliverables will be defined in the proposal, quotation, or contract signed with the client.
Delays may occur due to unforeseen factors (third-party platform issues, client’s delay in providing required information, or technical challenges). We will communicate promptly in such cases.

2. E-Commerce Product Shipping

If you purchase physical products (e.g., digital tools, merchandise, marketing kits) from our e-commerce section:

Shipping Locations: We currently ship across India and selected international destinations.
Processing Time: Orders are usually processed within 2–5 business days after successful payment.
Delivery Time:
- Within India: 5–10 business days
- International Shipping: 10–20 business days (depending on location and customs clearance)
Shipping Charges: Will be calculated at checkout and may vary based on delivery location, weight, and shipping method.
Order Tracking: Customers will receive tracking details via email/SMS once the order is dispatched.

3. Delays in Delivery

We are not responsible for delays caused by courier companies, postal services, customs clearance, or unforeseen events such as strikes, natural disasters, or government restrictions.
Estimated delivery times are provided as guidelines and not guarantees.

4. Damaged or Lost Items (For Products)

If your product is damaged or lost during shipping, please contact us within 48 hours of delivery with proof (photos, order details).
We will investigate and, if eligible, provide a replacement or refund as per our Refund & Cancellation Policy.

5. Non-Delivery of Digital Services

If you do not receive your purchased digital service within the agreed timeline, please reach out to us at [Insert Email].
We will resolve the issue or provide an update on service progress.

6. Contact Us

For queries regarding shipping or service delivery, please contact:

DPS Digital Marketing Agency
Email: rawatvikas5@gmail.com
Phone: 8840674325
Website: https://techarush.com