Returns & Refunds — [DPS Digital Marketing Agency]

Clear, fair and fast returns. Read the policy to understand eligibility, processes, timeframes and contact channels.

Effective date: [10Days]

Support: [info@techarush.com]

Phone: [9214630494]

Overview #

We want you to be delighted with every purchase from [DPS Digital Marketing Agency]. If you are not satisfied, our return and refund policy explains how to return items, what is eligible, and how refunds are processed.

Eligibility

Items must be returned within 30 days of delivery unless otherwise stated on the product page.
Products must be in original condition, unused, and with original packaging, tags, and accessories.
Final sale, perishable, and personalized items are not eligible for return unless faulty.

Non-returnable items

Gift cards, downloadable software, and intimate apparel (where hygiene sealing removed).
Items marked "Final Sale" or custom-made products unless defective.

Return process

Request a return — Contact support at [SUPPORT_EMAIL] or use your online account to initiate a return within the return window.

Prepare item — Pack the item securely in original packaging and include the packing slip or order number.

Ship — We will provide pre-paid labels for eligible returns, or instruct you where to ship the item. Keep tracking information until refund is complete.

Refunds

Refunds are issued to the original payment method within 7–14 business days after we receive and inspect your return.
Shipping fees are refundable only when the return is due to our error (wrong or defective item).
Partial refunds may be issued for items not returned in original condition or missing parts.

Exchanges

Exchanges for size or color are possible when stock is available. Start an exchange request via your account or contact support.

Late or missing refunds

If you haven’t received a refund within the timeframes above, check your bank/account first and then contact us at [SUPPORT_EMAIL] with your order number and tracking details.

Important: Some products (health & safety items, intimate wear) may have additional requirements. See product detail pages for specific return terms.

International returns

International orders may have different return processes, duties, or taxes. Return shipping costs for international orders are generally the customer's responsibility unless the return is due to our error.

How we assess returns

All returned items are inspected on receipt. We will notify you by email of the approval or rejection of your refund and the reason for any rejection.

Contact & support

Email: [info@techarush.com]

Phone: [9214630494]

Address: [Varanasi]

Frequently asked questions #

Can I return an item after 30 days?: Returns after the stated window are accepted only at our discretion — contact support and we will review on a case-by-case basis.
Who pays return shipping?: Return shipping is paid by the customer unless the return is because we shipped the wrong item or the product is defective.
What if my item is damaged on arrival?: Contact support immediately with photos of the damage; we will arrange a replacement or full refund after verification.
How long until I get my refund?: After we receive and process the return, refunds are usually completed in 7–14 business days depending on the payment provider.